KOLA Vykoukal

They returned the bike in worse condition than I had entrusted to them. Basically immovable. Handlebars absolutely relaxed, dangerous. Untightened cranks, untightened pedals, the front hub seated so obliquely, on the one hand only a few turns, and untightened that after 40 km, despite tightening, the front wheel essentially fell. They replaced the chain at single speed, but fastened it on the rear wheel so offset from the center that the chain falls every few meters after a slight loosening that it should last. It takes weeks to get your bike in order after the Vykoukal intervention. And this is not an isolated case, similarly, there are two more rounds that they "repaired" for Vykoukal in one month.

I just needed to compare two frame sizes today to see what suits me better. The gentlemen knew I'd do the deal somewhere else. Nevertheless, very helpful and kind behavior, I consulted what was needed and was offered a ride. I highly recommend this shop.

Excellent service. Friendliness. He understands his field. Certainly recommended gave. Absolute satisfaction.

Friendliness, willingness and expertise at a level 👍

Great access, advice.