Map
Detailed Information
- Place Types Bicycle store
- Address u UH, Východní 2131, 686 03 Staré Město, Czechia
- Coordinate 49.0779248,17.4527342
- Website http://www.cyklopoint.cz/
- Rating 4.4
- Compound Code 3FH3+53 Staré Město, Czechia
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 7:00 PM
Photos
Reviews
I have not yet visited a store where they would treat customers so arrogantly. If you are unfamiliar with cycling equipment and need advice, be sure not to come here (I would rather recommend Kola Cihal). As I say, this store is more for those who know what they are for and do not need to talk to the sellers. Another reason why I chose only one star is the high prices, in the store mentioned above you will find most things guaranteed cheaper. In order not to dissolve this store, I must admit that they have a really large selection and a lot of things in stock.
My husband and I have been buying cycling equipment for years now. Whether it's bicycles for us, the first reflects for our son or scooters for the whole family. About a month ago, my husband bought an e-bike here and we are so excited about the service of the staff and the purchased goods that we will also buy an e-bike for me here. Whenever we need advice, adjust something (and that it is often, because our bike cycles per season count in the hundreds) I know that we can come and everything will happen willingly and as quickly as possible. The assortment is wide and if something is missing directly in the store, there is never a problem with ordering. Definitely recommend !!! In fact, everyone is familiar and the family also only goes to the Cyklopoint in the Old Town. A nice bonus is that the leader himself is an informed and enthusiastic cyclist, so he simply knows what he is talking about👍🏻
When I go to a specialized store to buy something, I want the staff to understand what they are selling, and this bicycle store definitely fulfills that. Nowadays, every shopper is smart like a radio just because you've read a few articles about bikes and do you understand that right away? And then he feels offended when a salesperson who drives a rushing cow by mistake explains and advises. For me, I always like to go back there, whether you just chat, find out what's new or their 100% service. It was never a problem. Of course, a smile at the seller and service would be cut out from time to time :)
Very helpful staff, always advise, explain, show ... I have my second bike from this store and I won't even buy it from elsewhere. Not only thanks to the professional approach of the staff, but also a wide selection. I recently bought a scooter and I also recommend it. Whenever I needed advice, something to repair or buy on my bike, anyone from the Cyklopoint team was very willing to help me. I like this store very much and I can only recommend it to everyone.
Last year, my husband and I bought equipment here for CZK 50,000. The service was quite acceptable. We came back after a long time, but our return could be summed up as a blow to the forehead. And that happened to us several times. We were very surprised by the reluctance, bloatedness, and arrogant behavior of the salesmen. Next time we will go to the competition. And as for the management, I would recommend the owner to replace the staff soon with a new one, which will behave decently and helpfully.
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