ElektrokolaOstrava.cz

I do not recommend, the action is unreliable, the repair is lengthy. The banal repair of the rear wheel defect took more than two months. If I didn't ask on my own initiative what was going on, I wouldn't even know more details. Absolute reluctance to inform the customer about anything, to call the store almost impossible. I can understand that a component is difficult to order, but it is not a problem to inform the customer and possibly offer other options or solutions. Instead, the service tried to come up with a "Solomon" solution that they could do immediately and not after two months. As a bonus, the price is multiplied without prior notice. Thank you, I don't want to, next time I will buy / service anywhere else.

I am completely satisfied and they met what was not in their job description, I recommend everyone to use their services.

We're satisfied. One of the few shops where they respected my ideas of driving and also respected the fact that I chose a bike with a rear-wheel drive. The information that was given to me was real with what I provided myself not with the sellers, but with the services and manufacturers. In other stores we visited, the sellers pushed me for almost bizarre reasons, always by 20,000 more expensive bikes than the amount I came up with. Even at 43, I'm like a retiree on a bike and that's 90 percent of the population. I don't ride a bike, I don't ride a gorge, I don't ride on the back and I don't do skids. I drive through nature and if it's a bumpy mountain road, it's still a retirement ride no off-road. we bought 2 wheels wife center drive HB04 Yamaha, I rear drive Bafang Lectron. The pleasant seller fully respected my idea of ​​driving, my needs and did not make me that racer with off-road needs. It also gave us a discount on the new 2020 model as we took 2 bikes. We are further from Ostrava and so the agreement regarding future service is also willingness. Large assortment also for seniors. I recommend the store.

Knowledgeable operator. Great choice.

Here in the store I would not even buy a bike, do not recognize claims. You better avoid them Dvořák Lubomír