Home United Kingdom England Big Motoring World Collection & Service Centre

Big Motoring World Collection & Service Centre

by Pass, Vantage Point Snodland By Passage, Snodland ME6 5SL, UK

+44 1634 248638

Map

Detailed Information

Place Types Car dealer
Address by Pass, Vantage Point Snodland By Passage, Snodland ME6 5SL, UK
Coordinate 51.335186,0.4471032
Website http://www.bigmotoringworld.co.uk/
Rating 3.6
Compound Code 8CPW+3R Snodland, UK

Openning hours

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 9:00 PM
Wednesday 8:30 AM – 9:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 9:00 PM
Saturday 8:30 AM – 6:00 PM
Sunday 9:30 AM – 6:00 PM

Photos

Big Motoring World Collection & Service Centre

Reviews

Dennis Irwin (11/22/2020)

Good experience buying the car. But my brake warning light came on 3 months after buying the car. Fair enough. Took it to my normal garage who found car needed 4 tyres due to uneven wear due to suspension bush wear. This should have been picked up on the MOT which took place just before I would the car. Took it to Big Motoring World who saw the problem but stated it wasn't an MOT failure so wouldn't replace (did change two tyres as a good will gesture.) Communication was poor throughout and I had to chase. I phoned at 16.10 one evening and told that the person looking into my car was on a late lunch break...they closed at five! They still didn't ring back. Disappointed as I spent a lot of money on the car and expected more from the company. I have bought cars from far smaller dealers and had far better after care.

Andrew Rix (11/10/2020)

The sales experience claims no haggling, but you are then bombarded with lists of extras, hard sell and haggling. After sales service has been worse than the sales by far. A fault was picked up within days and Big Motoring World informed. They told us they couldn't look at for a month and after pushing them, they told us Kwik Fit could diagnose it for them. Unfortunately, Big Motoring World ignored that diagnosis and have now had the car for six days without any completion date. Updates have been appalling, consistently failing to keep us updated despite promising to do so on several occasions. They're trying to find a donor car to swap wheels with to see if that fixes it, but after six days seem unable to arrange that. This seems odd as looking at their website, I can quickly find three such vehicles with identical wheels at another depot in the South East. I've been offered the car back unrepaired and been told I could rebook it in another months time. At the time of writing I would suggest avoiding this company. I will update this review if the level of service changes and will be escalating this within their company tomorrow.

Mick Fran (11/17/2020)

Well established company. This is how to sell cars with style and great service together

Graham Terry (11/12/2020)

Very polite on reception, Make you fill very welcome and stress free..

Sophie Maria (09/23/2020)

Worst unorganised garage we went to out of them all. Sales techniques are too much and must practice each line as they sound read of a script. Would not spend our hard earned money here again we had non stop problems, will try selling you every extra under the sun.

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