Volvo Military Sales

Andrew was incredibly helpful and responsive throughout the entire process. Having a car delivered soon after we arrived in the UK made the transition much easier. We are very happy with our purchase!

From our very first interaction with Allana at Volvo Military Sales I said to my wife, "if we find ourselves in a position to buy this car, then that's who we have to buy it from." Quite simply, Allana is the single best person at her job I can remember having any interaction with. From the first time we met, she gave my wife and I a feeling of absolute confidence--zero pressure, was able to answer every question we had, and if for some reason she couldn't then she had an answer by the end of the day. I must have said 50 times throughout our buying process how refreshing and inspiring it was to meet someone who is able achieve everything they say they are going to do and not to worry because they've got it covered. We chose probably the most eventful and trouble-filled year to buy a car. Couple this with the fact we were intending to drive our vehicle back to our home in Romania during a global pandemic and you had the perfect recipe for hassle. Yet despite all of this, Allana and the Volvo team went above and beyond to ensure our family was able to receive our car. Even after it was clear our car wasn't going to get to the UK before our departure date, they worked tirelessly to put a plan in place for us to collect it in person from the factory before driving through Europe back to Romania. This was an added bonus which we weren't expecting, but proves the old adage of "every cloud has a silver lining" must be true. Even during our time in Sweden and the rest of our European road trip Allana stayed in contact, ensuring we were traveling safe and that we didn't need any further assistance. We couldn't recommend enough working with and purchasing a vehicle from the team at Volvo Military Sales. Overall, our customer experience with them was nothing short of exceptional. The only reason for the 5 Stars is due to Google not allowing me to give more.

As a diplomat posted abroad, our options for a new vehicle purchase are extremely limited. After failing with a Germany-based dealership, I found Autovillage. Andrew helped us navigate the complex process, patiently explaining each step and dealing with issues in a timely manner. I can't possibly recommend him and Volvo Autovillage enough. Exceptional customer service and follow-through! Thrilled with our XC40 and Volvo in general (first-time owner).

We worked with Allana in purchasing our Volvo and she made everything so easy for us! Easy to work with and great communication!! Highly recommend!

We had a great experience with Auto Village, specifically with Andrew. He got us into the vehicle we wanted at a great price, working on a short time-frame. The communication was fast and pickup was smooth and informative.