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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 10:00 AM – 6:00 PM
  • Sunday 11:00 AM – 5:00 PM
Photos
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Mercedes-Benz and Smart Brooklands
Reviews
Cameron Ray (11/20/2020)
Recently went to Brooklands Mercedes-Benz dealership after several emails with a very helpful sales member. Sam (benlamkadem)helped me find my perfect match and answered all of my questions perfectly (regardless of the amount/nature). I aim to pick up my new car soon and I’m sure I’ll enjoy driving it as much as I have the service given to me from Brooklands Mercedes over the last month.
Tamsin Tomlin (09/09/2020)
What has changed? I have bought 5 cars from this dealership over 5 years from AMG GT to A class and looking for another purchase. It took them a week to return my call and sales person was clueless on my questions. Waited another week and second sales person equally clueless. Still waiting for a manager third call. Previous service was outstanding (hence 5 cars) . A good friend has had same recent issue with Merc Brooklands. Not sure what has changed but they need to sort it out quickly. I would complain directly rather than online but the manager was not available and another week later, I am still waiting for the call back. Mercedes Brooklands - get your act together. Amazingly poor generic response below. My review "I would complain directly rather than online but ....I am still waiting for the call back." ... so you ask me to email. With 5 new car purchases over 5 years I am sure you have my details. My last conversation was with Hugo - clueless salesperson No 2 above. I would expect something better than this from MB.
Jordan Thompson (09/18/2020)
Turned up here to buy a vehicle end of july i had a vehicle in mind it was a hot day turned up in shorts sliders and vest didnt come dressed to impress i was told someone will call me in 48 hours and told to go home maybe they saw people in suits and thought i couldnt afford anyway 1 week had passed and another i wasnt going to let there poor customer service put me of the vehicle itself as mercedes have a good selection of vehicles so instead i went to a well known dealer that wasnt mercedes but still had the mercedes i fink i save around 4k i wasnt judged and i was seen to and able to buy the vehicle of choice its been 2 months and i still dont have my call from mercedes and again more fool them because i bought outright without finance go elswhere if you want good customer service
Terry Duhig (11/17/2020)
Have given 5 stars as I have been here before and know how good they are when fully open. Currently only the service & MOT area is open for pre booked vehicles only & I was there as a means to assist someone in my bubble drop off their car for a contract vehicle service. Once they are able to fully reopen again when the Pandemic has been beaten i will be taking my grandson who is car & truck mad to look at all the cars
Lunar (12/18/2020)
Brought a car from here the car salesman lied and sold me a car that had a known fault on it.. It let rain water into it due to a common water ingress problem on A class. When complained they didn't respond to emails without me emailing 10x . Eventually when they did, they done nothing. Head office just as useless. I would avoid Mercedes-Benz the service is poor and you most definitely do not get a good service in exchange for all the money you pay on their cars. And car quality is poor.
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