Map
Detailed Information
- Place Types Car dealer
- Address 1 The Square, Lightwater GU18 5SS, UK
- Coordinate 51.3518642,-0.6662969
- Website http://carhiredepot.co.uk/
- Rating 1
- Compound Code 982M+PF Lightwater, UK
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 7:00 PM
Reviews
Absolutely atrocious, probably some of the worst customer service I have ever experienced.
Do not book a hire car through this sham of a company, you may find yourself stuck in a foreign country and having to deal with the awful human being I had to deal with.
Ruined the start of our holiday completely.
I found out on arrival at the hire car company in Italy that I had to place a £1,000 deposit to cover the excess of the hire car.
This was not clear at all during the booking process but putting that completely to one side, the individual I had to deal with when calling for assistance was appalling.
Completely rude, condescending, unhelpful and absolutely inflamed what was already a very difficult situation to be in, in a foreign with your wife and 4 young children stranded.
All he wanted to do was constantly hammer me with the sentiment that this was my fault and I didn't read the terms etc rather than helping me find a solution or taking any responsibility.
I booked with them because they were the cheapest, I got what I paid for.
If I could give zero stars I would.
They exposed 2 numbers ....none of them work. Poor. If I can give a negative star, I would have given 10 of them. Had to select the one star because otherwise it does not give the option to post this.
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