Map
Detailed Information
- Place Types Car dealer
- Address 76 North St, Cannock WS11 0AZ, UK
- Coordinate 52.676674,-2.028066
- Website https://www.johncraddockltd.co.uk/
- Rating 3.3
- Compound Code MXGC+MQ Cannock, UK
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I needed a part for my Military Defender 90. Their website is really easy to use, once I found the part I ordered it and it came really quickly. All in all a fantastic service. I have since phoned them about other parts and their phone service is just as good, plenty of help and advice. I would recommend them and will be using them again very soon!
I have been buying from John Craddock Ltd for a few years now and I have found their service and knowledge second to none. The staff , have all been so technically helpful to me during my restoration of a 1987 Defender.
Even with the Covid-19 problems , the guidance and service was still at a high level considering their difficulties.
My trade will continue as and when parts are needed, until my project is completed ( probably May/June 2021)
Many thanks,
Stay Safe,
Paul Taylor
Ireland.
I've been internet shopping for 15years+ and this has to be one of the worse companies I've dealt with so far.
I ordered a number of items from them via their online website and paid in full the amount requested. Due to being overseas I awaited a shipping invoice for the items. Three weeks past and nothing.
After emailing them I received the usual stock apologies, which was suspicious as it came across as this wasn't the first time the template email had been sent.
Another week past and I finally received a shipping invoice, which was paid straight away. Thinking they would be keen to rectify their previous mistake they would quickly package the items together and get them moving to me a full month after I paid for them.
Well here I am still waiting after a month and the items haven't even been put in a box and a stamp slapped on it! How hard can it be?
Please take note of the numerous reviews about the terrible service this company gives. They really need to sort themselves out and I'll never return.
This year, stores must show their quality.
And this is the reason why John Craddock Ltd will be failed and I suggest everyone who is not local and can buy locally to use another shop.
1.) First Order: Doc-Nr: JI884213
2.) Second Order: [ORD321594]
This year I have wait 1 1/2 month for my first 2020 delivery. Then I noticed that some parts were missing which I had already paid for. I got in touch and it took another few weeks until someone was responsible for it. You told me that you can deliver the parts later. I believed the support and then had another order ready at the beginning of August 2020.
Now I've been waiting for parts for months and now it seems that another part (TF250) is not available and you have to clarify this with the supplier. This is not acceptable if the part is always available in your store.
On my request to take the parts from the order that are not available and send me what is available, including the refund of the money I paid too much, I still don't get it.
Provisionally the support will contact me about 14 days later after my request.
This was the last time I have order from John Craddock.
If you need help to increase customer satisfaction, you are welcome to contact me.
I ordered a wide range of parts whilst rebuilding my Series 1 86” Land Rover. Everything arrived quickly, well labelled and fitted first time with no issues. highly recommended
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