Map
Detailed Information
- Place Types Car dealer
- Address Unit 4 & 5 Langley Park Ind Est, Langley Park, Durham DH7 6TX, UK
- Coordinate 54.804879,-1.673492
- Website https://www.classicandretroautos.co.uk/
- Rating 5
- Compound Code R83G+XJ Durham, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Thanks to John and his team for a 100% first class service on my ford Orion. They kept me informed with photo,s and updates all the way. Will not hesitate to use them again so glad I used their service as very experienced nothing was a bother to them. Highly recommend. Thanks again Dave.
John and the boys are highly experienced along with the ability to inform and explain
They are also extraordinarily helpful on all aspects of classic car issues
Had great advice from them
Would recommend this company for their customer service and all round experience
This year my two cars were given to Classic and Retro for pretty extensive body work repairs, replacements and rust proofing. Both were in their possession for a good few months to give you an idea of the size of the jobs.
Throughout Jon, the owner, gave a running commentary on WhatsApp and by phone, streams of photos and constantly contacted me to discuss how to resolve issues that his team were uncovering with my cars. The level of detail I wanted to go into never felt to me like it was a bother to Jon.
Outside of the original scope of work I would be advised of other issues that needed to be resolved, things like fluid hoses decaying etc. If I sourced parts myself this was welcomed, not always the case with some garages.
Overall ,job skillsets are wide, most if not all work types can be carried out in house. Steel panel fabrication and installation was I think their strongest area of expertise. With new sections hardly identifiable from original sections. And rust inhibition, they like going to town on that.
Where specialist works are needed the work would be handled through one of their sub-contractors, with no involvement needed on my part, unless I wanted to see and discuss things first hand.
Overall work quality was good. They are committed to handing back the car to you in a condition that you are entirely happy with. You are invited to check over the car at all stages of the work and point out any areas you would like to have handled in a certain way. On the rare occasions any minor point was not done to a standard I was happy with it was corrected, without any feelings of conflict, rather with a desire to make the customer happy.
On one occasion I had a concern with the quality of some work that was done by a contractor recommended by Jon. Jon, backed me up completely and dealt with the issue to the point where I was happy with the end result.
Costs are fully itemised for you to look over if you choose to do so. Interim cost updates are given if requested. I thought costs were completely fair and reasonable.
Upon collection you will be invited to look over the car and test drive before paying. The car will have been thoroughly cleaned inside and out just prior to collection.
I am happy to recommend this firm.
This is how to look after people... I've had a few classic cars and several modern cars. As such I've dealt with a few different firms but none as good as Jon and the team at Classic & Retro. They undertook a Land Rover Defender chassis replacement with ease and kept me updated weekly on progress with images and a phone call. Easy really but I don't know of any other firms who do this. The finished job was perfect and hasn't needed any further attention since completing such a big job. Most recently they removed and replaced a R53 mini engine. Not a straightforward job on a 17 year old car. Jon knew we needed the car and stayed back at work until 9pm on Friday night to get the job completed! Who else would do that for you? If I could give you six stars I would. I urge readers of the review to pick up the phone and place your business with them. You won't be disappointed. Jon and the team - I hope that business continues to grow and do well. Thanks for you help to date. I'll be back!
Really great service from the team here, did a lot of work on my old car and took photos of work they did, gave me a USB stick with all the photos on! 5*
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