Map
Detailed Information
- Place Types Car dealer
- Address Conway Rd, Llandudno Junction LL31 9BA, UK
- Coordinate 53.2822673,-3.7984695
- Website https://www.wrdavies.co.uk/ford?utm_campaign=gmb-website&utm_me
- Rating 3.9
- Compound Code 76J2+WJ Llandudno Junction, UK
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Getting the car on finance was a quick process, however the customer service over email was poor. A couple emails were ignored and I had to chase them up about when my car was ready to be picked up as I wasn’t contacted. The car mileage was also advertised incorrectly as it had an extra 600 miles. I contacted their support and was provided a quick response from the managing director and everything was sorted.
If the Junction branch could provide decent customer service over email I would have given them 4 stars. I understand COVID may have been a factor in slower responses, however responding to an email a few days late is better than not responding at all. The other WR Davies branches don’t appear to have these problems.
Service very good kept promises made..
I visited today with my dad to test drive a car we seen online. I was greeted by a very pleasant man who told me Gareth has just gone to put fuel in the car and to take a seat. Gareth booked us in and myself and my dad went for a drive, I loved the car and when we got back, we weren't mithered whilst we had a good look around the car. We went in and Gareth was great with us, he understood my worries over getting a new car after my last one and didnt push us but told us everything we needed to know. And even arranging my collection on a day he is in and he even said he'd come in on his day off if I couldnt do a certain day. Really polite and well mannered staff so much so I'd do the 1hr journey for the cars yearly service and mot.
I highly recommend W R Davies Ford Llandudno purely for the non pushy, polite, well mannered staff.
Thank you again I cant wait to get my new car.
No help to be had, staff were vague with answers and seemed not interested.
Bought my car elsewhere in the end and got friendly helpful service.
I empathise that Covid-19 places pressure on a business but not being able to get a car in until 3 weeks time is ridiculous. Even more so when you consider how much extra you pay to go to a Dealership.
We have found an independent garage that charges half the hourly rate, has the appropriate kit to repair and managed to book it in within 3 days. Even under the same Covid-19 restrictions.
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