Masters Mazda

Absolutely faultless customer service. My Mitsubishi needed some work done under warranty but a series of events (not the fault of Masters) meant it wasn't as straight forward as it could have been. Laura, Becky and the team were extremely understanding and went above and beyond to accommodate all manner of situations, including sending photos of courtesy car for my child to help my autistic child manage the change of vehicle for a few days. These are the small things that make a huge difference and I'm so grateful for their efforts in making a stressful situation a little easier. The new Mazda 3 is a beautiful car both visually and extremely enjoyable to drive, so whether you need repairs, service or a new vehicle I couldn't recommend Masters highly enough.

Popped in to look at a used Mazda 6's. By chance one arrived then and there like magic. Bradley did everything possible to get the car looking beautiful and with us as soon as possible. Really good value, and the extra warranty is worth it for piece of mind. There was no hard sale, and the whole experience was nice. I will definitely bring the car back to be serviced etc and also recommend Masters to family and friends. Thanks!

I registered interest on a specific car through the Masters Mazda website and was telephoned quickly , despite there being some technical issues at the location! I spoke with Bradley, who was polite and honest with me regarding the huge popularity of the car I wanted to test drive. He promised to get in touch either way before I was able to go and see the car myself to let me know if it had sold or not. After some fortuitous events, Bradley called me to let me know the 2 viewers weren't able to attend and if I was able to come and view the car that afternoon. I went and tested the car, taking far longer than the recommended test drive time, and parking rather badly on the busy road outside the shop. Without comment on either inconvenience, Bradley answered my lengthy list of questions I had prepared previously with knowledge and humour, putting me at ease. I agreed to pay the deposit on the car then and there and we arranged a collection date, with Bradley ensuring I knew all the paperwork needed to prepare for that day. We exchanged a few emails between this day and the collection date, confirming details and times, which meant I didn't feel like an after-thought. When I came to collect the car with my boyfriend, Bradley was more than happy to talk us through some of the specifics of the car and how it worked, with no rush and his now familiar knowledge and humour. I have now had the car a week and am super happy with it. During my experience with Mazda, I did not feel pressured or 'sold-to' in any way, which as a first time buyer gave me confidence and trust in this car dealer. Thank you and we hope to be back in a. few years to invest in the newest range!

3rd time using the service facilities at Masters Mazda in Beckenham and still very impressed by level of service. Went in for a minor service and Becky the service advisor was very knowledgeable and helpful. All the work on the car was completed in an efficient manner and they've even adjusted a few things at no extra cost. Thank you guys and stay safe!

Bit of a distance from my house but well worth the travel. Very nice polite people. Cheap compared to other dealers where I am. Very efficient. Will be going back to them again.