Map
Detailed Information
- Place Types Car dealer
- Address 6 Sherdley Rd, Lostock Hall, Preston PR5 5JF, UK
- Coordinate 53.7206248,-2.6871982
- Website http://www.lunarcaravans.com/
- Rating 3
- Compound Code P8C7+64 Preston, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 1:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
New Lunar (Lunar Automotive) are honoring warranties on old Lunars 2017,18 & 19 Lunar caravans until August 2022 with parts and 50% labour to help their dealers with costs, but some dealers are refusing to honour the other 50% and are charging their customers. This is not going to help the new company Lunar Automotive in going forward when all their surplus 2019 stock has been sold and this will damage the customers confidence in those Lunar dealers who are not obliging with Lunar and offering this gesture of good will by wavering the 50% labour charge. Because of this I for one will not be a returning customer.
I will only make this a short review anyone who gives this business more than 1 star really have not experienced appalling customer service, the shoddy build of this caravan company if I could give 0 stars I would the list of faults are to many to mention but if just these few words helps someone to make the right decision on a purchase of a Luna Caravan and there is only one decision to be made but if you do decide please go to the nearest seafront and throw your hard earned cash in the sea. Believe you me the sooner the caravan customer gets a governing body to back them up the better but until this happens they will be laughing all the way to the bank.
We have had Lunars for 10 years, our latest a Venus for 2 years now.
No problems and things that failed were made by others like the Truma heating. Lunar had problems before going bust by churning out too many units and not keeping an eye on quality, with luck the new owners will change that.
Look forward to seeing the name back at the shows..PS friends with a new caravan from someone else have had nothing but problems shows it can happen to any caravan
We have had our Venus 570/4 for 19 months now and love it.
We have been away every month this year and have had no major issues.
Any minor issues were dealt with quickly and efficiently.
We feel the build quality is very good and excellent value for money.
A great, lightweight caravan which has everything we were looking for
Contrary to some poor reviews here, our experience of buying a Lunar goes back to 2017 when we bought a new ariva. It has been faultless so far and all its systems work fine. But on its 1st outing the oven glass exploded, sending bits of glass everywhere. That's the only niggle but Lunar fixed it immediately under warranty. I can't comment further on customer service because we haven't had the need to use it. But 2 years on the van remains dry, reliable and is a pleasure to tow due to its size and weight. Ide buy another based on this experience.
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