GCS Car Sales

Meeting with the sales rep and looking around the car was fantastic, i was left to my own devices to explore the car with no time frame and no one looking over my shoulder. I took the car for a test drive and decided I liked it enough to buy it. At this point it was made clear I would need to pay £295 admin fee. I had done all my shopping on the auto trader website and this is not mentioned on there. When transferred through auto trader to the advert on the dealer website, again it is not mentioned. Instead you have to go to the dealers main page before you see a mention of admin fees. I went for a walk, made a phone call and decided I'd pay the fee. On return to the office i sat down with a different rep to complete the purchase, she informed there was no V5 and told me id have to go to the post office to send off the necessary paperwork (£295 on admin well spent). The car key I had used to look around the vehicle was pushed in front of me, I asked where the advertised second key was, the dealer told me they didn't have it yet, but "there's a strong possibility it will be sent at a later date". At this point I decided to pull out of the sale. After a very short discussion with her director the sales rep offered me a £50 discount. However by this point I'd talked myself out of it. If something as little as having 2 keys when only having 1 was easy enough to lie about, what major flaws had been omitted or covered up.

Purchased an A class 180d from here. Amazing customer service by Heba , she dealt with any issue calmly and patiently. I would recommend anyone wanting to buy a used Mercedes to check out GCS. They have very good deals which are worth the money and ensure you are comfortable and happy during the process.

Just bought a c class and couldn’t be happier! I was seen to by Alex and got the best service I could have gotten left the showroom with out a single negative thought would definitely recommend!

Excellent customer service...and Alex was a very nice guy, the car was used and in great condition...I can’t complain

Hibba was amazing! She was so friendly and helpful and helped me with any queries I had whilst purchasing a car! Would highly recommend speaking to her if looking at vehicles at this garage