VW Audi Seat Skoda Service | Solo Automotive

I wanted to share my experience using Solo Automotive and especially as i have always used another garage for MANY years. I Recently acquired a Audi S5, and wanted to find a specialist who deals with Audi's. I done extensive research, looked at the pricing, garage images and reviews from the garage. So i needed to get a MOT done and Full service. With late notice and booking, i was fortunate enough to be seen the next day. Was slightly weary as never used the garage before, but was greeted by Ash. The garage itself is kept clean and organised. Ash clearly knows what he's doing, and i got that reassurance, the car was in safe hands. Ash did a vehicle inspection, and covered the drivers seat immediately. Less than 4 hours later, the car is all done. Ash (Owner) was able to demonstrate and show me the work carried out. Also to then give further advice and guidance about the car and best way to maintain and look after - in order to keep costs down and so on. That alone, to give after care - very rare and ash seems to be a rare individual and is both ethical and actually helps you to save money and keep your costs low. So, overall - I had a great experience with using Ash and his garage for the first time. I have already recommended his garage to a friend who also just purchased a AUDI RS 5. So have great confidence in Ash and clearly knows what he's doing and comes across VERY genuine and clearly left a fantastic impression on me that i will be bring the vehicle back to him for all future work. Would Highly recommend! :)

Car had severe engine issues with no luck finding the cause. Spent 2 weeks at a different garage, who then sent it to Solo Automotive as they had run out of options. I was told that they'd never sent a car there that hadn't been fixed and they were absolutely telling the truth! The issue turned out to be a tiny wire in an extremely hard to reach place that had become exposed and was short circuiting the engine. A great deal of time and effort went into finding the root cause of the issue. A job that could well have run into the thousands at other garages, came in at under £500. Fantastic, polite service. Reasonable and very competitive pricing. Goes the extra mile to find and fix the issue. Would absolutely use again and highly recommend.

Took my 2015 Beetle for a service and a general check; I couldn’t be happier by the service and friendliness from Ash. He asked me the history of the car, whether I would like OEM or equivalent parts, and was more than happy to chat about how passionate he is about what he does and how he goes about it all as well as mentioning about future jobs to watch out for without any pressure at all. I cannot recommend him highly enough; brilliant service and superb experience.

I came across this gem when my car suddenly lost power and engine management light came on. Showed codes P0238 and P0113. Just searched for Audi A3 specialist and this place came up with lots and lots of reviews, booked my car in and I found the chap there was very friendly and helpful. Anyway it turned out that a couple of my sensors where faulty, I was kept updated throughout as he sorted my car, I was so impressed with the price and job I asked him to do a full service. All original Audi parts used. He even changed a couple of bulbs for me and refused to take payment for it. Absolutely happy with the service and will be going there all the times going forward. Car is now a dream to drive.

I have a VW Polo 1.4L from 2006 and for 2 years I had a fault where the car would start up first time some times but mostly it would require multiple starts (going up to 10-15+ on some days) for it to stay running. It would start up then rumble for a few seconds and cut out or just start up and stall straight away. Even then there would be a loss of power when driving it and you’d have to put your foot further down for it to get going even in second and third gear. If the car had already been running I could turn it off and back on straight away with no startup issues but just on cold starts it was giving trouble. I took this to two different garages before Solo Automotive and spent a fortune changing parts as they couldn’t figure out what was giving the fault and were pretty much guessing (at my expense in parts and labour cost) and changing parts like rev sensors, temperature sensors, fuel pump (be careful changing this one as an unofficial pump can mess with the fuel gauge, I had to put the original pump back in, luckily Solo uses genuine parts and this really matters when it comes to cars) which they said would sort it but nothing did. Another garage (which was very highly rated on google) suggested I change the fuel injectors for £500 which was their diagnosis after a £60 check. This was also wrong and didn’t help (as well as them finding cheap injectors on eBay instead of using genuine ones once again) and they promptly said the cars not worth the effort of finding the fault and I should just leave it. Luckily I got my money back and kept my original injectors for this one as that would have been ridiculous for a non necessary fix. The problem was that whatever the fault was did not give an error code so it would take someone with excellent knowledge of how the car is made to find and diagnose the fault. I was so close to just part exchanging the car and calling it a day but I thought I’d try one last time to see if someone could find the fault as the car was only 57k mileage and shouldn’t be completely scrapped if it wasn’t necessary. I took it to Solo Automotive in Hayes and explained the fault to him and how the other garages have given up but he stayed positive and gave me an estimate on labour costs for diagnosing the fault which was a very good price for such a tough to find fault. Ash went over and above and spent more than the agreed labour times which he didn’t even charge me for and managed to find this fault and fix it. He even called me and said I could pick the car up the same or next day which was perfect as I needed it for work. Overall it came out much cheaper than I was expecting and the car runs perfectly now. I’ll definitely be using this garage for everything I need with this and any future car. I highly recommend people who are having issues to take it here as they are very friendly, genuine and want to create customers for life.