Map
Detailed Information
- Place Types Car dealer
- Address 103 Second Ave, Crewe CW1 6XQ, UK
- Coordinate 53.0868828,-2.4270215
- Website https://www.holdcroft.com/advanced-search/
- Rating 4.3
- Compound Code 3HPF+Q5 Crewe, UK
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
Went in for the cars annual service, a bit weird because of Covid. 3 of us sitting waiting miles apart, with masks on, no coffee machine, no water fountain either. But they were quick and the reception staff friendly.
Took our car for a product safety recall, the process was very well organised with respect to COVID
Knowledge of service personnel regarding their own model cars seems very poor
They dealt with my query quickly and efficiently with no waiting around.
I booked online a service and MOT for £167. On checking-in the car they asked me to sign a form. The cost stated was £167 so I assumed the MOT was included. On completion I was told it did not include the MOT. I took it up with the Service Manager who basically blamed me for signing the form and basically accused me of lying. You can go online and book the same price today.
Finally, I got the MOT without any extra charge, but I had to take more leave from work. I have not received an apology, in fact, staff referred to it as a "free" MOT.
My mother is looking for a new car, it won't be from Holdcroft.
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