Mango Hotels Select Dwarka

“Best place to stay at dwarka”. 4Star hotel.nStrongly recommended for everyone.nRecently we stay at this hotel for three days and i can say everything is perfect to make your stay very blissful and memorable with your spacial one or family.n-Professionally Trained staff with friendly behaviour.n-Clean, beautiful and very spacious Rooms with big personal balcony.n-Great & fast room service.n-Clean and maintained swimming pool.n-Gym with Needful exercise equipments.n-Indoor Restaurant with quality & tasty food.n-Siting area around swimming pool for chilling.n-Walking track.n-They arranged music system at night for dance with your loved once.n-“Value for money”. Big thumbs up for everything ud83dude0aud83dudc4dud83cudffb

Nice hotel, but now this hotel known as BAPU RESORT..

Good & peacefully place to stay, nice food, good staff & room service. Local conveyance not frequent. Better visit with own vehicle.

So Good and very Discipline staff

We booked this hotel via makemytrip for 02nd Mar 2020. Firstly the location coordinates is completely misleading as the google maps took us down to the main city whereas the actual resort is on highway which is almost 8.5 kms. Secondly when i asked the reception assistant to provide someone to offload our luggage from the car, the boy said your luggage is too heavy and refused first. Thirdly, when we reached there one of the existing guests alerted us that there isnt hot water available inside the rooms and hence insisted us to check it first before confirming. Upon checking, we reported the same to the front desk and the lady said that the manager is not available. We reported the issue immediately to MMT and asked for a cancellation and refund. They insisted on talking to the manager but he didnt picked up the phone. They also tried reaching out to the BDM. He too wasnt reachable. After an hour, one of the operations team member called us and informed that there is some technical fault and hence they have to arrange the hot water from somewhere else. I told him that you should have informed this well in advance to MMT / me & not now. After spending 5 hours on road from Somnath to Dwarka, with a kid and old parents , i spent around 2 more hours to wait and followup with both MMT and hotel staff to get the cancellation and refund. Absolute terrible and pathetic experience. Last advice ,dont get carried away by the pics of the hotel.