The Bakery

We had ordered a 2 - pound Black Forest cake for my daughter's birthday from Lalit Great Eastern, kolkata along with some other food items. We had paid for our order 3 days prior to the D- day.nnHowever, it was a very disappointing experience for us. The food was supposed to be delivered at 5 pm but it was delivered 2 hours prior; which made the food cold by the time of consumption. Furthermore, when the cake box was opened, the entire cake was found smeared. The pieces had to be arranged so as to make her birthday message merely readable.To add to our frustration, the cream used in the cake was not even fresh or of poor quality. On top of it, more than half the cake was just chocolate shavings ! We went for Black forest cake by the sheer recommendation of the staff and all we got was a cake so small with hand counted 3 - 4 cherries and a heap of chocolate shavings ! I can ignore the clumsy decoration but the use of sub-standard ingredients is simply not acceptable.nnWe sent our feedback to hotel along with the photo of the cake we received. The F&B manager Mr. Sagar simply offered to give me another cake next day which was very offensive. Is it some kind of joke or mockery? It was a special day for us. We had read a ton of positive reviews online and had heard of the reputation Lalit Great Eastern holds in the market. Hence, we are writing this review so that people like us, who read reviews and base our decisions on them, don't feel cheated. Furthermore, we expect that Lalit Great Eastern truly lives up to the 'Great' in its name and provide if not great but atleast decent service to its clients.

Extremely cosy environment. Baking paradise in disguise. Wish they had more comforting chairs or couch though.

The Bakery is oldest bakery in Kolkata & serves great food.nPastries are great to have and varieties are mesmerizing.nNot only pastries, Fish & Chips and Burgers are great as well.nBakery serves special fruit cakes & plum cakes during Christmas try that out if in Kolkata at that time.

A very good bakery shop with wide range of cakes are available

Do give it a visit if you are looking for a good cafe to chill. Please visit during the happy hours i.e from 5 pm to 8 on to avail 50% on selected items like alochol, patties and desserts.