Map
Detailed Information
- Place Types Moving company
- Address 825 E St Clair St, Indianapolis, IN 46202, USA
- Coordinate 39.7774252,-86.1432577
- Website http://www.hoganmoving.com/
- Rating 4.1
- Compound Code QVG4+XM Indianapolis, Indiana
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
** BEWARE ** Do NOT use Hogan to move/store your belongings. We contracted them to remove the large items from our Meridian Kessler home and move in 2 weeks to our new location in Carmel. The first part of the move went well. The team came out and catalogued our furniture, wrapped and moved them out in great fashion. I was so pleased with the crew that day I requested the crew again in 2 weeks for the drop off. They were very thorough and careful with our stuff.
The horror story begins when we have them deliver to the Carmel location. I noted the day we took possession on the home the tight spaces behind our building. As a former delivery driver, I let the know on 3 separate occasions NOT to bring the large straight truck as it would not fit in town. They refused to listen and the morning of found out that the truck would indeed not fit. They resorted to parking in a nearby lot where the business threatened to call the Carmel police and have them removed. They relocated to a Meijer parking lot and had a smaller, shuttle truck come from downtown to shuttle our stuff back and fourth. It took the 4 hours to pack up our house but an astounding 10+ hours to drop it off.
The salesman I was in contact with also failed to listen to my request for the same crew. We knew they worked well and we tipped them well at the pick up. A second, what I would call a back-up crew, delivered our furniture. The absolute first piece of furniture that cane through the house hit a corner do hard it dented it and removed the paint. They proceeded to put a hole in the stairway from the basement and make up a dozen walls total.
I don't have unrealistic expectations. I would never assume everything to be perfect but the total lack of professionalism was astounding. I simply had 2 requests - send the same crew and don't bring the large box truck. Both were ignored. Also, they forgot one of the storage pods and about 20% of our belongings were missing and we had to wait for the warehouse to locate the missing shipment and them run it up later that night. That meant the first crew left the house and the warehouse crew then finished the job. You can tell they weren't movers. More mistakes and furniture we found days later put together wrong or not at all.
While the furniture was in storage, it took an amazing beating. Pics below show the scrapes and damage from transit. Again, I understand it wouldn't be perfect but damage on every piece we had? Incomprehensible.
In the end, we had to file an insurance claim. It was up to us to file, document and handle this. The entirety of this was placed on us - not Hogan for their un-professionalism. We were awarded a whopping $240 bucks for our efforts. They damaged 10k+ in furniture, put holes in walls and scuffs on our beautiful hardwood floors. $240 is all we get for our troubles.
Avoid this company at all costs. I suspect the owner will get on here and issue some garbage "we will try to get better" response but I guarantee you zero will be done about it. Zero integrity and zero professionalism. They could move the Colts from Baltimore to Indy under the cover of night in the snow but can't make a simple move us US 31, 5 miles to save their backsides....
Great moving company!!! Supervisors are helpful and nice. Workers seem to care about what they do!
I am truly 100% satisfied with Mayflower. My move was extremely emotional, as I left a house I truly loved to go back to IL for family reasons. Not only were the movers sensitive to all of this, but they were extremely careful wrapping each item of furniture & other items.
The movers kept their schedules & were extremely punctual. I felt confident with the crew the entire time from IN to IL.
I would absolutely hire this company again for future moves & have recommended them to my friends & family.
Thank you for everything!
Becky
My moving experience with Fritz Lay and his group was excellent.. They really care about their customers and make sure to deliver everything with great care. I liked the attitude of their movers and how they worked with us both while picking and delivering our stuffs from Indiana to Dallas. Very on time delivery. This was my 5th move with in US and I can easily say that my experience was best with this company. I will highly recommend them to anyone as they keep customer first approach.
Hogan Mayflower is an A-1 moving company...i know because I worked for them and although I've been employed elsewhere due to my own relocation...it is the most professional company I've worked for...from top to bottom everyone there is professional and knowledgeable about the business of relocation. Highly recommend them to anyone interested in relocating their household goods or office.
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