Maruti Suzuki ARENA (Seyie Auto, Kohima, Tinpatti)

Very poor qualification of the staffs,therefore the service is below parnn(No need to apologize, but being a multinational brand/company,the staffs especially the sales executives need to have proper knowledge of the products they are selling,example they should be aware of all the different variants of a particular car and should know what facilities each variants offer or lack, they also need to brush up their communication skills and must be trained to speak fluent English and Hindi.... In terms of dealing with potential customers they are very friendly which is a plus point ,but they need to maintain a certain level or professionalism and not go overboard trying to persuade or pressure the customer,which becomes a sort of a nuisance and irritation sometimes... other than that the showroom is managed well,customers are received very welcomingly and maintains a good vibe giving us a worldclass feel,ambiance is super cool....keep it up ud83dudc4d

Good

Very trained staff. Once I went for enquiry they greeted me very well.love the kind of attention they give to every individual

Something I really want to appreciate is the gesture and the knowledge about the product, giving the detailment is quite exceptional from the employers. It was a good experience, expecting the same. Good going Seyie Auto, Maruti Suzuki Kohima.

Customer service is good. But consumer interaction seemed like it depended on how a person is dressed. That is one of our naga culture if we look closely to the origin of this type of judging people. Other than that it's well build showroom products are elegant.