Mahindra Pioneer Autoworld

Very nice to get auto needs

The service from Pioneer Auto World workshop team has been excellent. My 2009 model KA registration Scorpio broke down last week on the way from B'lore to Tenali. Part of it is my own making and also due to relying on a local mechanic instead of sending the vehicle to authorised service center.nnThe technical team led by Mr Daniel has done an excellent job. Not only the work is of exceptional quality, but also exhibited honesty by safekeeping the amount I left in the vehicle. Both Mr Daniel and Mr Balakrishna, another senior technician who worked on the vehicle were very swift in identifying that there is cash in the vehicle and handed over to me at the time of delivery.nnMr Srinivas, Service Manager has exposed me to a new process that he introduced in his service center ie., he had sent the pics of problematic parts that need replacement, apart from sharing the progress photos at every step, on whatsapp. Though the problem was with gear box assembly, which in general takes a week or two depending on the parts availability (as per technicians), he managed to deliver it in 3.5 days that too during partial lockdown in few towns in A.P and twice he had to send a vehicle to Ongole service center to get one of the parts. In an ideal setup, I had always managed to get some discount on the total invoice. Mr Srinivas had convinced me to pay the amount in full, citing covid situation.nnSpecial thanks to Mr Srihari, service manager at Ongole Pioneer Autoworld for being honest and guiding me to take the vehicle to Guntur.nnThough I expected the vehicle to be ready in 48 hours, constant interaction with Mr Srinivas made me understand how he empathised my situation. I once again thank Mr Srinivas and his team (Danieal and Balakrishna) for the urgency demonstrated in delivering the vehicle.

Best ever in customer relationship service and ambience is good best infrastructurenManagementnAdministrationnWhat notnEverything is awesome..

It's best place for buying Mahindra vehicles and afterbthat good service here..

Treo zor showroom in guntur is worrest ambience . All the staff are cheaters. They don't have knowledge. They are trying to misguide the customer.nthey said on phone Treo zor is ready for sale. I went to showroom to buy the vehicle. After reaching showroom they don't have vehicles even broacher also.