Map
Detailed Information
- Place Types Car rental
- Address Via del Termine, 11, 50127 Firenze FI, Italy
- Coordinate 43.8005403,11.1974216
- Website https://www.hertz.it/p/noleggio-auto/italia/firenze/firenze-aer
- Rating 3.1
- Compound Code R52W+6X Florence, Metropolitan City of Florence, Italy
Openning hours
- Monday 8:30 AM – 11:30 PM
- Tuesday 8:30 AM – 11:30 PM
- Wednesday 8:30 AM – 11:30 PM
- Thursday 8:30 AM – 11:30 PM
- Friday 8:30 AM – 11:30 PM
- Saturday 8:30 AM – 11:30 PM
- Sunday 8:30 AM – 11:30 PM
Photos
Reviews
STAY AWAY FROM THEM. They are friendly but they cheat you! When I brought back the car, in perfect shape, the Hertz guy looked at it, said everything was in order but did not close the contract. I asked twice but he always said, it is good... As I had to catch a plane I left. Now I received a letter asking hundreds of euros for a damage which did not exist.
I try to contact the assitance ... no answer, nobody on the line (beside the friendly woman in florence but she can do nothing.
STAY AWAY !!!!!
*ENGLISH*. Great place, lots of car rental options nearby. Had to use google translate 😂, but it worked out fine. Loved the city of Florence!
Beside the inconvenience of returning the car away from Firenze airport, an issue shared with all the competitors, hertz provided a pretty convenient tariff and fast procedure. Personnel is nice and attentive. Shuttle service to/from airport was prompt too.
This is the worst car we have ever rented. Driving many miles, this car was damaged in multiple places.This car could‘t listen to music with Bluetooth.Your service has been really appalling.
The service was reasonably quick but as per usual they tried adding a €100 charge to my bill, as an advance payment for fuel to save me trouble when dropping off, I asked them to remove it and in fact I only used €20 worth for my whole trip. They are geared up to take advantage of disorientated travellers, and they said it was because I am a ‘Gold’ customer.
When I did get to the car which I had paid extra for as a prestige convertible, it was filthy, but again who has time to argue when you just want to get on your way
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