Veico Car Rental

I've been using Veico Car Rental for several years now and always have a great experience. There are two things that they are specially good at. First, Veico gives competitive rates. Second, customer service is exceptional, they answer all of your questions with a warm smile, and help you with all your needs. Pretty solid so far guys, thanks!

By far the best car rental company in Mexico, not just Guadalajara. Very honest people, great cars and low prices.

Absolutely the best place to rent a car in Guadalajara! Now for the details! I rented a car for about 3 weeks and I had no problems whatsoever. The online booking system works very well, the prices are great and way better than anyone around the airport. The coverage is included in the price you see but you can expand it if you choose to. You pay exactly what you see. A huge benefit of booking online is that if you pay in advance you get a discount on top of the already awesome prices! Who doesn't like that!? The car I received was exactly what they showed me on the website, it was clean, efficient and in great shape. I got the roadside assistance option just in case but luckily I didn't have to use so I can't really speak on the quality or efficiency of that service but I would assume that with the kind of service I experienced it would match Veico's standards. The best part of the rental is the service, these people know what high customer service standards are! I work in the customer service industry and I am very perceptive to the quality of customer service a business provides when I visit it, so when I booked the rental I immediately noticed how the people at Veico truly take pride in their work. They care about and understand how to treat their customers. I first called to clarify a question I had and they were very helpful and kind. Once I booked the rental they checked in with me to go over my reservation to make sure it was made correctly and everything would work well with my plans. Later, before my flight, they checked in to make sure everything was still going according to plan and they offered to pick me up at the airport. I was staying at the hotel right next door to them so I politely declined and mentioned that the staff at the hotel would be picking me up. The return process was just as effortless as the pick-up. I made sure to be careful with the car and to clean it out before returning it since they ask that you return the car in the condition that you received it. I'm happy to do that, besides avoiding the cleaning charge, I also don't want to make someone else's job harder. When I arrived to return the car the employee was prompt, friendly, caring and efficient. He inspected the car and made sure everything was in order, checked to make sure the tank was full and no additional damage was done to the vehicle. He offered to take me back to the airport, this time I was happy to accept. He was very friendly and we had a good little chat on the way to the airport. I could not be more pleased with my experience at Veico! I can't emphasize enough how happy I am with my decision of renting a car here. I wholeheartedly recommend this place next time you need a rental car because I know I will only be using Veico when I'm back to Mexico and I need a rental car, as long as their standard of service continues to be amazing and doesn't decline. Thank you Veico for being different, honest and for putting your customers first!

This is a great rental place. They don't have the large stock of the other places, but their process are super reasonable, no hidden costs like another I will name, and they're very responsive. We had two horrible experience with Thrifty in Guadalajara, one where they chargers us a hidden $500 insurance fee and the other where they chargers us for damage UNDER the car though they couldn't show us that it wasn't already there when we rented and we didn't hit anything. Now that I've found Veico, my faith in rentals is restored. I highly recommend Veico, and I'll use them regularly!

This car rental place is amazing and it's what it says it is, clean transactions and no hidden charges not like many car rental companies, I rented a vehicle for 10 days and from start to finish they were amazing and very unique, i was a little skeptical at first/before i made the reservation but they were actually really great, i will definitely recommend them to anyone that wants to deal with a legit company and that doesn't want any bad $$ surprises. Thank you very much Veico