The Grand Mayan at Vidanta Acapulco

Amazing and worth the money to go here for a honeymoon or wedding. It's absolutely gorgeous. The beach is clean and the pools are well kept. Also during COVID-19, there were so many precautions taken. Every person that enters must have their temperature scanned every time, and there are sanitizing stations for hands and shoes/feet everywhere. Masks are required unless you are in the pool.

Everything was easy. Right from our pickup at airport check in. We were made to feel right at home. Our taxi driver was Francisco aka Ponco .Ask for him. He is very knowledgeable about the area and willing to take you wherever you want to go.

Nice place, but go there during the week, the week ends are crowded and noisey. Everything has a charge, water, coffee etc. so b aware. There are a few things beginning to show wear and that need to be addressed but overall the room was very nice and housekeeping is outstanding. The beach is not a swimming beach, ocean current very strong and saw several people being rescued out of the water. Small pool on patio had issues with losing water, but within hours ea time was taken care of. Time share presentation is long and a pretty hard sell, b aware.

Big mold problem in our room at this resort. Our beds and pillows were filled with mold and I had to see a doctor as soon as I returned home from vacation. The facilities and beach are beautiful, but the service was very poor at check in and at the restaurants on site. Staff seemed much more focused on upselling and trying to sell us a timeshare than on providing the great service we had already paid for. We will be going elsewhere for vacation in the future.

My husband and I had a wonderful week during January 2017. The resort was pristine, the beaches, pools and landscaping superb. We were very fortunate to have found a terrific guide to help us navigate the area. Baldo Gomez Mojica was a very knowledgeable tour guide, provided transportation to and from the airport, to the grocery store, around downtown Acapulco, including many historical sites, the divers and local sites of interest. We felt well cared for, safe, and never worried about being taken advantage of; we felt like friends by the end of the week.