HERTZ

Made a reservation and they switched the price to almost triple the price supposedly because of the insurance. I do not recommend this place they have many hiding fees and do not mention that a $13,000 pesos hold is required to rent. They are more expensive than renting a car in the USA.

Worst experience possible. The car we ordered was not available. Offered a smaller one at same price. Daily insurance was $80/day. Never again.

BEWARE! I went to this place and rented a compact car, at first everything went very well, they had good prices and the process was very easy. When I went to pick up the car, they inspected the car and documented all the previous damage that the car had. However, they only check the body of the car and never checked the wheels. So, when I returned the car they "found" damage to one of the wheels (of course the inspection when I returned the car was nothing similar compared to the inspection when they gave me the car) and accused me of changing the wheel and the tire of the car (??!!!) And because of that they charge me 114 dollar from the deposit (it's worth to note that when I rented the car I purchased an insurance that covered 80% of all damages, so I guess that replacing the wheel had a cost of 570 dollars?!!!). I filed a report but at the end its their word against mine and the person that inspected the car and value the damage works for them so it's their word against mine.... so be careful when you rent a car in Mexico and take a bunch of pictures of EVERYTHING of the car before you receive it

If you make your reservation with big promo discounts, usually they will not give you the car or they will give you another one at full price. The local manager always pushes their team to sell you insurances and the full prices vehicles claiming they don't have cars. However the cars are always good looking and kind of new.

Very unprofessional clerks here. I would recommend go to the rental agency directly instead of finish the pickup process here. They just want you to pay the money ASAP...