Aeropuerto Intercontinental de Querétaro

American desk employee were very rude. Were trying to do too many things at once asking my 3 yr old to say his birthday and name. Also rude when asked to measure my carry-on on the measuring device and said they were too big I told her I'd traveled with same bags from US and still made me pull stuff that I ended putting back on the carry-on once on my gate.

This is one of the worst airports I have ever been to. The airport staff doesn't try to help or does the bare minimum. American Airlines staff was very rude, unprofessional, and lied about being at the check in desk. We waited 30 minutes and no one showed up to help, causing us to lose our plane. This airport has the worst customer service.

Very new and modern airport. Small with only 3 gates that I could determine. Everyone working there extremely helpful and courteous.

No problems, it's open but need to fill up a questioner for covid-19

No problem at all. Good service, lots of employees taking care of travelers, checking their temperature, and providing anti bacterial gel. Good control. It is a good airport.