Zitzak store

Super webshop!

ONLY BUT LIES. Went on a Monday morning to buy an umbrella, asked if it was in stock and this was the case. After the check it suddenly turned out that this was at an external warehouse. The boy behind the counter indicated that he would call to see if this could be delivered the next day. This turned out to be possible. However, sent an email in the afternoon that I had not yet received confirmation. Received an arrogant email that he had indicated in the store that it was being delivered so that was the confirmation. Next day despite multiple promises that the umbrella was on its way, no umbrella. (specially taken a day off) Next day it turned out that he had not been taken and it would be Thursday. Thursday only received the foot (which apparently was not sent) but the parasol I was told at 2 o'clock that it was Friday. Finally received the parasol on Friday. These guys keep telling lies time and time again during the mission and I would therefore certainly not recommend them.

Parasol base is with fabric error, tube cannot be attached. The screw that belongs to the tube cannot be tightened, remains on top of the thread. As a result, the tube is not stable and it will wiggle in all directions. After 10 days they exchanged the parasol base, unfortunately with the same mistake. Now on the phone I only get a vending machine.

Parasol base ordered, delivery time 1-2 days. Finally received 2 weeks later. It looks great, but constantly has to call afterwards. Never experienced how difficult this went.

Ordered a table, was in stock in the webshop and would be delivered within 3-5 working days. A few days after ordering, inquired about when it will be delivered, after which the order will be canceled, because it is not available and will no longer be available. Slow communication and poor inventory management.