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Lederland Amsterdam

Johan Cruijff Boulevard 62, 1101 DJ Amsterdam-Zuidoost, Netherlands

+31 20 365 9030

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Detailed Information

Place Types Furniture store
Address Johan Cruijff Boulevard 62, 1101 DJ Amsterdam-Zuidoost, Netherlands
Coordinate 52.3127994,4.9386405
Website https://www.lederland.nl/
Rating 3
Compound Code 8W7Q+4F Amsterdam-Zuidoost, Amsterdam, Netherlands

Openning hours

Monday 1:00 – 5:30 PM
Tuesday 10:00 AM – 5:30 PM
Wednesday 10:00 AM – 5:30 PM
Thursday 10:00 AM – 5:30 PM
Friday 10:00 AM – 5:30 PM
Saturday 10:00 AM – 5:30 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Shiler Khedri (09/29/2020)

Lederland_NL sold incompetent and unsafe product advertised in their catalogue so they can later charge you cancelation fee after you are forced to cancel the order due to them not being able to deliver. I summaries their approach as FRAUD since I chose a product from their catalogue which after 3 months they have informed me it is unsafe to deliver their product due to instability of the table. After canceling, they still charged me 30% cancelation fee.

Ahmad (02/10/2020)

Would never deal with them again, very poor customer service, expensive prices and only keen on getting your money. Don’t trust anything and read well the fine print or conditions they put for you. Be cautious about delivery periods.

Mohsen Zainalpour (11/04/2020)

I've been waiting twelve weeks for a sofa to be delivered and this is what I got, a sofa with holes on it. And no one was accountable. Since I could find a way to directly reply to the owner's response I'm adding it to my original review notes: I am very glad that you raised this issue again here so that I can answer you freely without being threatened by the employees of your company. The fact that the installation of the sofa was done at my instructions is not true. This claim is merely a refusal to accept their mistakes. I changed the direction of relax components at the time of ordering and all the details of the order were sent with the sofa at the time. Even during the installation, when they started to install in the wrong direction, I warned them that this was not something I had ordered, but the installers started installing without paying attention to this point, and after a few hours of struggling, finally after contacting with the company they realized the issue. After this incident, not only did the company accept the mistake of its employees, but by threatening me to pay fine, they forced me to accept the damaged furniture. I shared my opinion about this company here so that buyers are aware that they do not have high expectations from this company regarding customer rights.

Awais javed (01/23/2019)

The worst ever customer and maintenance service experience. Very disappointed. Very soon i am going to sue them, already in discussion with my lawyer. I bought a new sofa in February 2018 and paid more than €1600/- but they cheated me and delivered a used/second hand sofa instead of a new one. The sofa was squeaking and making terrible noises from the very first day and I even mentioned it to the delivery guys also. I complained about it and they send the technician after a month, who fixed it temporarily (for hardly 3 days). It started squeaking and making noises again after 3 days. I called customer service again in December 2018 and it is almost 2 months now but every time they make excuses. They do not attend calls, they do not answer emails also. If they answer call then they just give lollipops and make lame excuses, nothing else. I would strongly recommend everyone to avoid Lederland at all costs. Please do not waste your money and time. I have very strong proofs so I am going to sue them very soon.

Jaap Jongerius (04/24/2018)

Worst customer service experience ever. Told me in the store things that they couldn't actually deliver and I found this out the day that the bank was delivered. Delivery was estimated to be 6weeks and they confirmed to me they would try their best to make it. It took 16(!) weeks and had to keep asking them multiple times when it would be delivered, no pro-active communication from their end whatsoever. Even when it clearly showed that I was very unhappy with the service and communications at that point, nobody bothered to call or email. Color of leather is different then in store as well. For a 5k bank this kind of customer service is completely unacceptable. Would strongly advice not to go here.

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