Rofra Home Venlo Trefcenter

Never order anything people here See internet messages Ordered in October Several times delivered in wrong colors or defective or incompkeet Still waiting but contact with these shops is not an option Management does not even respond to registered letter There are no reimbursements In short, I have never experienced all my life what can go wrong with 3 cabinets and a table Outrageous and I'm not the only one experiencing this, had I read the reviews before ......

Nice service in the store. Short price negotiation. During the conclusion of the contract, additional prices, such as a delivery fee as a floor surcharge, were added. Several delivery dates canceled and rescheduled. Table delivery with scratches on the table top. After a week of correction delivery with a broken "new" table. After we didn't accept the broken table, it was carried back into the van. On the way, the transporters made no effort and caused various quirks and scratches in our stairwell, including large, deep cracks in the wallpaper. Despite numerous attempts to persuade customer service to carry out repairs, I have not received an offer to repair our staircase to this day. We still have the scratched table in our apartment ...

We are at the end. We have been working with Rofra home for more than half a year with regard to supplying the wrong table and the wrong size glass plate. Rofra ignores e-mails, reacts brutally on the phone, and you are sent out of the store again with the words "you can call or e-mail in the store we can not help you" okay then call / e-mail again .. We have been involved in legal aid for months. They are also sent from box to wall. There is no or half response to registered letters (because they were sent to the wrong store) oh, but the person on the phone from rofra knows about it ?! Agoed. December that we would get the show model and it will be delivered before Christmas (FINALLY!) Well I can tell you ... table is still not there. Finally, a month later, vague emails about that they want to deliver the new table (email in advance that they have picked out a nice new table for us ..) uuh what !? We get the show model right? To which we ask whether this is the show model and whether it is finally the right glass plate. Here too we are ignored again. While they keep sending emails when to deliver .. Hehe finally answered. They will supply the show model with the correct formal glass plate. Unfortunately, nothing could be further from the truth. AGAIN they try to deliver the wrong table. Finally the glass plate we paid for. Seven months of phone calls and emails, we are lied to and fooled. Never really this company again ....

NEVER AGAIN!!!!! RIP-OFF. I've never seen anything bad! First of all, please do not buy furniture or sofas there !!! I've never seen such a messy bunch! We have been waiting for 8 months. How many times have any people been with us to look at the damage and nothing happens. Goodbye vacation days! Nobody has any idea who is doing what. Sell ​​the couch with a cheap filling material and suburb in the store it is a high quality material. Total rip off !!!! Lawyer is switched on. I can only warn against this company!

Great furniture, nice tables, mirrors, figures, closets .. great decorations Unfortunately nothing for wheelchair users, no space only steps and no chance to look up without accompaniment. Employee has tel. Not looked up, and customers ignored.