Poggenpohl Amsterdam

Our architect advice Poggenpohl because the are neighbours and work together for a long time. I advice the staff from Poggenpohl to change her attitude and the way the are treat new potential clients.

While reading the reviews regarding this place I thought about the one and only time I entered this place and was welcome by a snobbish look. Oh my God! I've thought just now, so other people have experienced the same treatment. At the time I entered there was nobody in the shop and I asked the simplest question ever. I felt like I was not welcome and just did not even bother to ask more. I've renovated a property in Ams, and about to do a major work in the following months which would require a real professional advice. This shop appeared as a Miele dealer and advisor, I recalled the bad atmosphere in there and read some reviews...clearly I agree with the person who wrote that you can't judge people by their looks. You don't know who has money. and most importantly it seems like they lost a lot clients. I doubt they even care. Keep up the good job and feed the competition cause there is plenty out there!

Arrogant salesman Ralph. (1) We were super annoyed by the salesman because he was talking about impossibilities and not possibilities. So apparently he doesn’t want to sell. (2) When we entered the store, he already had a disposition about us via looking at our gym home chill-out clothing. (Dear salesman, you don’t know who has the money anymore in this century.) But clearly he was a dinosaur from old ages so he doesn’t have any idea. If you are a good salesman, you have to keep the customer who is already in your shop and who is already interested in your stuff. ( losing a customer means you are horrible at your job) we’ll buy it from somewhere else. We deserve good customer service.

Happy with our new Poggenpohl kitchen. Nice communication during the design and ordering process. After installation they came back again to perfect the finish. In addition, 1 shelf delivered in the wrong color, this was neatly solved, good service!

Great service, very friendly and customer oriented. In addition, transparent and clear, which gives a lot of confidence when buying a kitchen. After delivery very easily accessible for finishing touches. We would buy it again in Poggenpohl Amsterdam. Erik, thank you!