Mercy Emergency Department - Bella Vista

Competent, but if you think it may result in needing hospital services, don't go there. We went with a non critical issue and ended up with a $1700 bill for an ambulance to take my family member to the main hospital. They would not let us go to the hospital by car.

This ER has saved a couple of my family members in critical situations multiple times. I am so grateful it is here. My family members prefer this lab location for their ability to take blood -pain free. There are some amazing physicians and their assistants operating at this location including jennifer Jennings and Dr Riley.

A “doctor” should never turn their back on a patient while they are talking to them and just walk away. All they want is money, they do not care about your well being no matter what you’re telling them. She didn’t even care about what I was saying, literally turned her back to me and walked out of the room. Dr. Clark you’re an uneducated so called doctor. I wouldn’t recommend this emergency room to anyone. Drive to Rogers.

I would give this ER 0 stars if I could. I am always treated poorly when I come here. Dr. Karen Haney is extremely rude and disrespectful to patients when they are miserable & at their worst. She even called me a liar when I told her how my symptoms started. Last time a male nurse was also very rude and demeaning towards me. The staff here needs to learn some compassion. They show patients that they do not care and are just awful to them. This is the worst ER in the area.

I really like this facility. It's very clean, very comfortable, and not overly busy.