U.S. Bank Branch

The ladies in the drive through are very sweet, but no one will ever answer the phone. I’ve had a couple big things come up and needed a banker to speak with and had to call a neighboring branch because this one never answers the phone or I have to call corporate to even speak with someone on the issue.

The people here at this bank have taken care of me and my family for years. There couldn’t be a better place to bank. All of the staff gives great service. When I walk in the door people know my name and always make me feel welcome.

2 days in a row US bank told us they had something ready for us and once we get there THEN they realize it was a mistake. We drove from Harrison twice! Wasted our time and gas money.

The banker who told me to always see him, put me off onto someone else, now they were ok. The only reason I go to this bank is because they have branches by my other two homes out of state. I still have my old bank, but they are not a national bank. This bank has very limited hours. My other bank is open from 7:00am until 9:00pm five days and 7:00am until 6:00pm on Saturday.

One of the biggest banks in town, but only have 3 employees? Nobody ever answers the phone, and they’re only open about 7 hours a day. Really 6 because when lunch hits, no one is around, just an empty lobby with no one to help you. Customer service blows and the manager doesn’t care, he just stays in his office. You’re savings is better under your mattress than in this bank.