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JEANIE FOUST (08/26/2020)
From a Closing 2005, woman loan officer double charged me for pro rated taxes, I didn’t catch, yes the Bank refunded the money back, but I paid interest on that amount for duration of loan. Poorly executed loan for me, but valuable lesson learned, always get closing statement prior to the actual closing & make sure the # are correct.
Kristen Watts (10/16/2019)
terribly poor customer service. This is literally most of your job, customer service. Please train your people to be understanding that when yoy can't get your systems working people are going to be upset that they Can't monitor their money. So literally not being able to help people with their money, all of your job, wasn't done properly today. Ridiculous.
Jason Schoettmer (10/23/2019)
Great home town service!
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