Map
Detailed Information
- Place Types Shoe store
- Address 638 SW 5th Ave, Portland, OR 97204, USA
- Coordinate 45.5189265,-122.6772507
- Website https://www.nike.com/retail/s/nike-portland?cp=84620811901_seo_
- Rating 4.1
- Compound Code G89F+H3 Portland, OR, USA
Photos
Reviews
One really awesome store with some great staff members lead by a great head coach named Missy.
I was having an issue with a refund and the team at Nike Portland was very helpful in helping me resolve this issue kindly.
One of the managers wasn’t friendly when she was explaining to me that people who are making returns must also wait in line outside of the store, which had nearly 30 people in it.. Most businesses are accommodating and have a separate line for people who are making returns.nnI question whether I will return to this location; I hope other customers don’t have to experience such poor service.
Security is legit! Good customer service. Got really expensive socks so having good customer service made me feel better buying them - lol! Also everyone looked like sports models. lol
Head Manager, Missy Kiser, remedied my customer service experience with outstanding service in the store, and was super nice and helpful to me.nMissy took the time to listen, helped pick out some clothes and shoes with me, which I purchased, shared life experiences and made my whole experience in the store positive and memorable. She is an excellent manager. I highly recommend Missy Kiser to anyone needing questions answered at the Nike down town store or in handling problematic issues in the store. She will follow through on making sure the customer is taken care of and presents a happy outcome.nMissy Kiser is an outstanding manager to her employees at Nike, as well as, being a great person to be around. I talked to her in great length about her business experience and the coaching style she uses with her team. She is well liked by all. She is an excellent roll model. I gave 5 stars, thanks to Missy. She is a real asset to Nike.
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