Alpine Health

Had a bad experience with one of the therapists. They are often running 15-25 minutes behind schedule. They are not very polite over the phone. The psychiatrists are pretty good though!

My longtime doctor gave only a weeks notice of retirement and the office did not notify me of this; I had to find out through Facebook. I called and left a message for the office manger because I was out of meds and discovered they had switched my care to another doctor without my permission, violating HIPPA. After three weeks, the office manger called me back and talked down to me, really unapologetically about the whole situation and told me that I would have to pay for another office visit with a doctor I didn't agree to in order to get my medication. When I politely balked at the bumbling management of this whole situation, she claimed I was yelling at her when I was speaking sternly about my dissatisfaction with the whole situation. She then told me that she wouldn't talk with me and have a petty conversation, to which I asked that my medical files be made aavailableto me so I could find another provider at a different clinic. She kept interrupting me and telling me to stop yelling and then hung up on me. The MOST unprofessional attitude I've encountered in a medical office in my entire life -- and this is a mental health clinic!

I called this office to help someone out. Immediately hung up just by the way she answered the phone. Anyone calling this place wanting help will automatically feel like a burden and that is just sad. Also I looked at all the other comments on here and SERIOUSLY?! Administration needs to wake up to this issue!

If I could give them 0 stars I would. The receptionist and Denise are VERY rude, very judgmental, and very unwelcoming. For a mental health clinic, they should have better attitudes and shouldn't be such condescending, judgmental people when setting up appointments or just discussing services. I know the testing I need will cost over $1,000 and I have decided to pay out of pocket elsewhere than go here. I could not imagine going in there with depression, suicide, or any other actual mental illness. If you truly have a mental illness, please, for your own sake, search elsewhere. I know Lafayette does not have too many options, but any place is better than this place. Note to the workers: If you hate your job, quit. Don't make some else's life miserable because you hate your job. At least pretend to care. People are coming to see you because this is their only option. Take your job seriously, people's lives are in YOUR hands. Just... horrible!!!

Dr sing is a liar don't go here or you'll be trapped. She had me on the second highest dose of my medicine I did not know it was until I looked it up then I went back. (I also know that if I stop my medication cold turkey I would damage my brain because I was on such a high dose. I was ready to start my life with no medication. Ive been asking to ease my way off for a while now.) She said I was on the lowest dose. I know I'm not. I called her out and she lies again. Im sick of the lies. So stop now.