Flagstar Bank

EvEryone was nice and helpful. Please stop calling me. You call when I sleep.

Everyday is worse. One day I can receive money, another day I can't receive money. I try to transfer money by zelle, and for security, the bank stopped the transaction for only $20!!!!! It is the same If I transfer money to the same person $1 or $200. So if you call customer service on weekend, forget it, you have to wait until Monday to resolve the problem. So you can't move your money freelynI'm going to close my account. I have a lot of headache from all of this. It's enough

Always friendly and welcoming tellers, inside and drive thru. Always ask me if there's anything more they can do and thank me for coming into the bank.

I am a previous Wells Fargo customer, and have been happily for several years. Flagstar stepped in and bought the Indiana branches, and have know about this transaction for the better portion of the year. They failed to send out debit cards, checks, and other pertinent account information prior to the exchange. Their websites publicly stated that ATMs would be operable until Friday 11/30 at midnight, which they were not. And Wells Fargo was not made aware of that time frame. Their online banking is still down and is quoted to be down until 12/4, according to the 888 number you can call. The 888 is now just a recording, you cant even access a live person or a menu option. No one can see their account balances, and the banks are all packed in person. This was absolute insanity to botch something this big, right after Thanksgiving, the first weekend of the month and right before Christmas. They lost at least 1 customer, I'm sure there will be more to follow.

I am a longtime business customer of Wells Fargo. I had my 10month old daughter with me and stopped into this branch to open a new business account. I had to use the restroom as I had been driving for a while before getting here. They refused to let me use the restroom that employees have and made me go to a nearby gas station which only had an employee restroom as well. Happy to see the gas station attended had more customer service sense to let me use their restroom....