Dukes Memorial Hospital

I would like to share my experience during my stay at Dukes Memorial from being admitted in the emergency room on 4 August through 11 August. Followed immediately by IV therapy , outpatient clinic, 12 August through 3 September 2020.nnI was impressed with every facet of my treatment and care. From the emergency room staff, to the nurses, house keeping, dining personnel, outside nurse that inserted my pic-line, and my case management worker that coordinated my transition from inpatient to out patient care without any worry on mine or my wife's part.nnIt was also nice to have the head nurse to check daily as to my needs being met, and to ask if I could recommend anything they could do differently or better.nI was also impressed that if I had a need regardless of whether or not it was that persons job in my room at that time, they would take it upon themselves to make sure my need was met.nI was very pleased.nnI would be re- miss if I didn't applaud Dr. Jennifer Drancik for her ruling out every possibility over several test to give me a proper diagnosis and then appropriate treatment.nnI would also like to thank RN, Diana Smith, for her expertise and excellent care in safely caring for my IV and pic- line needs during my out patient care. In the nearly one month she took care of me, I never felt uncomfortable, unsafe or tense in anyway what-so-ever.nnShe was professional and told me how to handle various situations should they arise. It was obvious that she takes great pride in her work. It must be quite an honor for her, and Dukes Memorial Hospital to have her recognized my the Governor of the state of Indiana as one of states finest in her field for her compassion and patient care.

Had a great and fast experience, Dr. Keane was friendly, observant, and candid. I could tell he was very good at his job due to his terrific professionalism. All in all it was a fantastic experience outside of the nature of me being there. The nurse was very kind and did a great job.

Came in for my wife. Everything was fantastic! Nurses, doctors, respiratory therapist, registration, & especially lab was amazing. The ER was quick to assist when we arrived and got us transitioned to ICU rather quickly. Only downside was the TV service would intermittently go off.

Stellar. From the second I walked in until I was in my car. All staff were amazing and helped me to guide my care. All tests, procedures, and medications explained fully. Very clean and mindful of Covid procedures. Thankful.

Only reason its a one is because of the very rude lady that signs you in initials DB. She wasnt friendly but everyone else was and got 5 stars in my book! If I can ever keep from it I will go to kokomo, wabash or IU Indy where everyone was very nice and kind including the person who signs you in. Sorry Dukes. All the nurses and doctors were very very kind though