Planned Parenthood - Hammond Health Center

I went to planned parenthood today for the first time and really enjoyed the experience I had with the staff. They were all super friendly and the nurse practitioner was very knowledgeable and eager to answer any questions one may have for her. I got in really quickly and had everything taken care of. I would definitely go again.

The staff was very helpful and friendly, the nurses practitioner was very knowledgeable and took her time to make sure I understood what was wrong. It was very busy but I didn’t feel like my appointment was rushed. Would definitely go back.

I came here to get an iud put in, but they called me less than hour before my appointment telling me my insurance didn't cover it. My insurance does in fact cover it. I called my insurance company to confirm this. My insurance company gave me a number for them to call, and they did not call it. They were too lazy to do that. I told them to call me back, they did not call me. So I basically wasted my time after leaving work early to go to be turned away when my insurance covered it. Then the lady I talked to lied to my face telling me they called my insurance company previously to confirm when my insurance company told me that they in fact did not call. Never going here again.

Everyone there made me feel extremely comfortable and my appointment went great and very educational!!!

My rating is based on my visit today and a past visit some time ago. My biggest complaint was the very long wait I had for my appt today. In the past I loved coming here however today really showed me why I should just stick to going to my obgyn. I chose Planned Parenthood over my doctor because there's usually a wait there. Although they keep the building clean, they need several upgrades such as the chairs, carpet, etc.