Fifth Third Bank & ATM

Candace Coleman was very biased,contemptuous, and highly dismissive  towards Myself and my business partner. We attempted to open up a business account for one of our businesses today July 10 2020. She blatantly lied and said that she could not look up our articles of organization. However, that wasn't the case she simply refused to look up the necessary document needed to open up the business account. She made us feel very uneasy and she also made us feel like we had no right to be in a banking institution based on how we were dressed. Candace stated that she'll only open up a personal checking account because she did not think our business was legit since  we did not have a hard copy of our articles of organization on hand. She also stated very threateningly that if we did not fund our personal checking account by today that she would close our account.  Just because we did not have a hard copy on hand does not mean our business is not legit. She blatantly REFUSED to look up our articles of organization therefore we were unable to move forward with opening up our business account with FIFTH THIRD BANK. She also did not give us our necessary banking information such as account and routing number for one of our accounts.  However, once we left the fifth third bank we met  with a banker at Chase Bank  this banker was able to pull up a copy of the articles of organization that we needed to open up the business account. We happily moved forward with Chase Bank. SIDE NOTE: Don't be ignorant and prejudice like miss candace . treat everyone equally and God will surely bless you!

Absolutely awful! They asked me to send in my card and id to make the transaction faster instead of filing out a checking deposit form. Then they turned around and sent me all cash and was confused as to why I didn’t send in a checking deposit form although I asked for one. Literally sat in the drive thru for 30 minutes. Next time I’ll just go to the one in South Holland

Ratchet low class operation.

Great Service, Great people