U.S. Bank Branch

Jeff Richardson was extremely dedicated and helpful, as well as very sharp. I also had a great experience with Brian Fast, who is very friendly and a very nice man, and quite dedicated to helping customers. This is the branch to go to, in my view. I will also point out that US Bank is a huge improvement over the larger banks (Wells Fargo, Chase, etc.).

If I could provide 0 star I would - half hour wait time with no business concluded. Ignored upon arrival, and after finally talking to a teller tells me a employee who’s been gone for hour and half on lunch break I need to see for currency conversion - told me to wait even longer and rolled his eyes. WF is my bank. They courtly acknowledged my presence and helped me out in less than 5 minutes. Part of reason why I left US Bank.nnWhat’s difference!!

Rude service, manager Jeff was trying to be fake nice supporting his employee and calling SECURITY on customers have been doing business with the bank for 4 years , I have to say the bank needs to look at the bad reviews to see that they have problems to solve inside.nSecond time in this bank., I have small business With 5 stars, you can know me from all reviews, so I say to those working there be a group to help people not a gang to scare them.

Update: 3/13/20. This has not been fixed! changing banks.. 1/15/20 Come on US Bank! 20 to 30 minute wait times (at all times) with 1 to 2 tellers on average and 10+ open windows? This is during lunch at primetime! Way to save money on tellers! Fix this or I am changing banks.

Terrible business banking . .on a weekend when I was out of town and you can't instantly deposit money it takes 24 hours to post I was hit with overdraft after overdraft hundreds of dollar. and was told to cover the overdrafts then they would reverse them ..well they reversed 4 only out of over 15.nSo they took my hard earned money. Like they really needed it. Crippling my small business of a tattoo shop. Probably dont like people with tattoos. I am closing my account and going to credit union.nI've never been treated so badly and rudely.nDon't make the mistake of banking with these thieves.