Edgewater Behavioral Health Services

I have gone there for 5yearsn..The head ppl are very unprofessional and unethical and will not help you if you report them .. They will retaliate and When you complain again to next in charge Mr William's he will not follow up with you on the matter although..He will tell you he will call you back and he never will I've been waiting over to months about a mattern.You ask to complain to CEO that block that... Stay way best advice..

The worse service imaginable. The front desk staff make me so upset I literally have anxiety attacks by the time I see the therapist. If it weren't for my wonderful therapist I would not come to this place ever again, but my therapist is the best. The state really needs to oversee the employees here. I'm going to school for healthcare and studied medical law and ethics, there are so many things wrong here. I'm probably about to lose my therapist because today is going to be my last day coming to this facility.

We were referred to this place by our child's physician. I wouldn't trust this place with my sock. Most unorganized and unprofessional place I have ever been to. The Therapist that was supposed to see our child was a tad loopy or high on something, never looked me in the eye and was under the impression that I was the patient. She proceeded to ask us why we were there and what our child's name was. Asked us if she had done the intake. Had no chart in tow. She had a laptop that was opened but not turned on. Seemed as if She was picked up off from the streets and asked to play doctor. How SAD that parents trust these people with their children's well being. We were given another appointment to meet with a psychiatrist. We took our child for the 3rd time, which was the last time yesterday. No one knew what we were ther for. The person we were supposed to see was unable to be located. Then they were upset stating that we were late. WE WERE THERE 20 MINUTES BEFORE our appointment. This place needs to be shut down and or investigated. Parents rely on these professionals to help their kids not screw them up more. How can the director even be proud of this dump?! I left this place more confused than when I walked in. I care about my child enough to know that this place is NOT for her.

The therapist I was seeing here was wonderful and I felt like I was making real progress. Then they told me because of insurance policies or something they had to assign me a different one. The psychiatrist never listened to a word I said. And contradicted herself constantly. Once they told me I couldn't continue with the same therapist, I stopped going. I went to Northshore to get my antidepressants refilled and I'm holding out until after open enrollment at my job to go somewhere else or continue with Northshore

I'm still crazy