Ascension St. Vincent Fishers Hospital

after reading about others experiences being negative here, I had to put in my two cents. Over the past nine days I have been to the emergency room 7 times (3 at st. Vincent) for my left kidney being in severe pain. Each time I have been here, I have been met with the most professional and personal loving cate I have ever had.nEach time they treated my pain as an emergent situation. I am 21 weeks pregnant, so my case was a little delicate. Yesterday when I came in, I was met immediately with Doctor Young in the ER, he was kind and very prompt with the care he knew I deserved being in there twice that prior week. I had the same tests performed with the same results and finally he came in and asked if it would be okay if he called a urologist to see if I could have a stent put in immediately to relieve my pain. I was hesitant because going under anesthesia while pregnant isn’t the best option always. I waited a while for a room (no biggie) I got there at 8:00am and was in surgery by 4:15pm that same day. The urologist (dr.hall) came in and explained the risks and the procedure to me and how he was very careful with these types of situations because he is not only caring for one life, but two. The nurses in pre-op (I think that’s what they are called) were the most helpful and reassuring. The anesthesiologist sat down and answered any questions I had (a lot) and reassured me that he wouldn’t be doing the surgery if the risk was greater than the reward. He explained risks associated with the anesthesiology and the risk if I didn’t get the surgery. I got to my recovery room and had THE SWEETEST NURSES Dan-Dan, who was just on my level and made me feel so at home during my visit. And Julia who you could tell was extremely busy with all her patients but kept up with my requests and made sure she asked about all my needs. So far this experience although painful, has been next level care for me. I won’t choose any other hospital from now on, this is my go to. Thank you for making what is usually an upsetting time, a not so bad experience for me and my unborn baby girl.

Save yourself the headache and do your family a favor and don’t even consider coming to this Emergency Room. Still shocked at how unprofessional, unconcerned, unorganized, uncommunicative and unqualified the 2 doctors my wife and daughter had to deal with on 2 separate occasions at this facility. I will not be returning even if I break my arm outside the front door. I literally had to advice the doctor on what tests to try next to solve the problem. Beyond pathetic after 6 years of medical school you still don’t have a clue on how to help people.

1) I had two simple pre-op procedures here. The first was an hour late. The second 1.5 hours late.n2) I had a pre-op financial assessment. They told me my max out of pocket would be $1,300. It was $7,100. When I called to complain, they hung up on me.n3) The afternoon before surgery, they left a voice message as to the time of surgery the next morning. The message was garbled and nobody would pick up a phone so I could find out when the surgery was. I called for 2 hours. Finally, my doctor's office ran it down.

This is my wife and I’s first pregnancy. About a month ago, my wife thought her water may have broken and so we contacted our midwife and since Saint Vincent’s was closest, we went there as she wasn’t far along enough at the time to use the birth center at the Midwifery. We are Catholic and, although I was disappointed that we would apparently not be giving birth at our Midwifery, I was glad we were going to a Catholic hospital. That feeling was short lived. As soon as we walked in the building, about 2 AM, the nurse at the front desk didn’t ask how we were or anything. I told her what we were there for and she just wanted my insurance information so they could know who to bill. They then kept us waiting in the lobby for about 15 minutes before someone finally came and got us. The nurse’s aid who came with the wheelchair for my wife was the single friendly and reassuring person in our entire interaction. She talked with us and was excited for us. I wish I could remember her name but I was so groggy at the time. She then handed us off to two nurses who spent the entirety of our visit talking about us instead of to us. They would discuss my wife’s prenatal chart between themselves while we were sitting right there. I chimed in a couple of times just to try and get them to acknowledge us in conversation, but was barely acknowledged. Apparently I talked to them too much because they handed me the tv remote and told us to watch tv. They took a sample of the fluid and sent it to the lab for testing. We waited two hours for the test results which came back negative but were told that the doctor wanted to keep us longer for “observation,” a clear ploy to drain more money from us. Finally after 5 hours of waiting (it’s now 7 AM) we meet the doctor for the first time, the most condescending doctor I’ve ever had the displeasure to meet, Doctor Pauloski. He was clearly anti-midwife and was extremely rude to my wife, chuckling when, after being up all night, she couldn’t name every midwife at the Midwifery off the top of her head. He then gave her a rough cervical exam, while condescendingly telling her that she wasn’t dilated enough to to be in labour (as if she could know that). Finally, after nearly 7 hours, we were allowed to leave. The vibe we got from everyone there was that we were at best an inconvenience to them, and at worst a bunch of backwards bumpkins using a Midwifery who obviously hadn’t heard of modern medicine. I’m ashamed as a Catholic that this place is a Catholic hospital. Do not recommend it at all.

My doctor's office is in this building. The parking lot is big enough that parking isn't a problem and the valet parking is free if it's needed. The restrooms are nice and clean. I do wish that the cafeteria had longer lunch hours I went at 1240 on a Tuesday and there wasn't really anything to eat and hardly any staff to help me.