Dr. Erin A. Farrell, MD

First off, if you’re coming here just to see the regular doctors. I have no issues with the regular family practice. This review is for the BEHAVIORAL HEALTH DEPARTMENT. I have only been to this office once for my son who has Adhd. And I am beyond disappointed. We have seen specialist for years because of my sons needs and I’ve never witnessed negligence. 1. They tried to turn us away for being on time. And I refused to leave until we were seen by the doctor. So apparently at this office you are required to be 30 minutes early or you have to reschedule. Well mama bear was not having it. Not to mention this office does not have evening hours pst 5pm it seems so, you also have to miss a half day of work and also pull your child out of school. I’m from chicago, and that’s not a thing in Illinois at any practice we have been to. 2. The behavioral health doctor is Skyped into the office and you can barely understand what they are saying ud83dude12ud83dude44. Not comfortable with that at all. And 3. The reason we went to this office was to get my sons medication and they FAILED TO SEND IT IN!!!!! I called our pharmacy no new prescription for this year. We were there 3 days ago! And it wasn’t send it. I call the doctors office and the after hours nurse tells me they can’t guarantee the specialist will be able to send it inud83dude21ud83dude21ud83dude21 well she better. Why should my child suffer for her negligence?? Don’t come here. I’ll be looking for a better doctor for mynKid. Which shouldn’t be hard considering....

Dr Gupta was my daughters pediatrician the first 2 months. She walked in and acted like she had a script rolling in her head. She constantly was prescribing anything that she could. My daughter had a diaper rash that wouldn’t go away no matter what cream we used and when I suggested food allergies (my husband has them) she looked offended that I didn’t want to try the next cream or whatever. (I eliminated dairy from my diet and within 2 weeks rash was gone) I EBF my baby and she gained weight really well and I was told to shorten her feeds because she was too big. *insert eye roll here* Overall terrible place with terrible advice. Found a ped in Ft Wayne who is an NMD who cares about healing his patients. Not emptying his prescription pad.

The Dr are ok and the service is poor! I have been waiting on the phone for 35 min to get through to talk to someone and then it says the office is closed and hangs up. When clearly on the website it says open till 4! They are HORRIBLE WITH PAPERWORK it always gets lost. Worst place ever.

Dr. Farrell is amazing with children. Very friendly and knowledgeable.