Planned Parenthood - West Eugene Health Center

SHOW UP EARLY!!!!! BECAUSE OF COVID PRECAUTIONS YOU NEED TO CHECK IN EARLY OR RISK LOSING YOUR SCHEDULED SPOT!!!nnBUT! THE CLINICAL STAFF ARE VERY KNOWLEDGEABLE, CARING AND UNDERSTANDING. THEY WERE NOTHING BUT HELPFUL.

This location is actually OPEN (8/1/2020) but Google still has it as closed.nJust an FYI to folks!

I have in general never had a bad experience with PP. The staff went up and beyond for me answering every last question while helping me on 2 seperate occasions. I always leave there feeling more in charge of my body as well as more informed. Thank you for having my back PP! I will say Come Early!!

They usually do a good job with your medical needs overall. Some of the staff could definitely use an attitude adjustment though. I have called a few times before to make an appointment, however, with my last phone call to make an appointment, the receptionist was quite rude and told me I needed to give her all kinds of unnecessary information. I couldn’t immediately provide this information and she just very rudely hung up on me.nnFor what ever reason, Since I have two last names, they have two separate files with separate information from different visits. Almost every time I go in they tell me my insurance is expired (even though it isn’t) I always have to remind them about the two different files and how they need to correct it with my current insurance.nOther than these complaints, most have the staff have been very helpful and friendly and I hope to continue seeing them for my feminine health needs.

For the most part gracious and informative. Little hiccups here and there that could be avoided with better attention to details. Usually fixes issues when informed. Scheduling is always tight and unforgiving.But if you show up early, things go smoothly.