Map
Detailed Information
- Place Types Hospital
- Address 1302 S Rogers St, Bloomington, IN 47403, USA
- Coordinate 39.152402,-86.5390446
- Website https://iuhealth.org/
- Rating 3.4
- Compound Code 5F26+X9 Bloomington, IN, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My husband and I have both had terrible experiences with the staff at this office. First, my husband had bloodwork done. The staff called the next day with his results (great!), but we weren’t home to answer the call. He then called for 3 days in a row to talk to a nurse, when they eventually called back the next week. This was stressful for him as he could see his results online and some values were abnormal. The nurse called with no additional information and said they’d recheck in three months. Second, I had a wellness check scheduled. I arrived at the time of my appointment, but was told by the receptionist that I was actually 15 minutes late because they expect you to arrive at your appointment 15 minutes early. She said they had moved on to the next patient and could not see me. This is ridiculous, of course, and counter to the policies at the other IU Health doctor’s offices where I am a patient. Stay away!
I was told the wrong appointment time over the phone, and then when I showed up on time for that appointment I was told that I was late and couldn't be seen. All the while being treated as if it was my mistake instead of theirs. Completely awful patient service.
We have received good healthcare from this office, but unfortunately, the staff is not reliable and will cover their mistakes and lack of basic empathy for patients with dishonesty.nRather than use common sense and attempt to resolve a problem appropriately, one staff member in particular escalated a minor situation by blurting out personal information for the entire lobby to hear. The one thing that was clearly lacking was care for my disabled and sick wife It was completely unacceptable and unprofessional.
They have too many patients to provide solid care, especially since McKinley has left
Awesome staff. I would definitely recommend them.
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