HealthNet Northeast Health Center

I live the staff and the drs! And it's always clean and pretty quick! Everyone goes above and beyond with a smile!

I've had a bad experience here. Saying that during my prenatal care I had to go all the way to the care center for an ultrasound. I was annoyed by all the people I had to see.. different nurses, a lady that came in during every visit .. a doctor sometimes.. It was just too much. So I decided to transfer my care to community north where I know who will be delivereing my baby and also getting a ultrasound all at one place. It was more convenient for me saying that it was closer to where I lived and why not kill two birds with one stone. I figured the process would be fast and simple. It wasn't. I called community north triage and they told me that they would get in contact with Northeast to get them to fax over my information and after that was done to come in.. so I waited approximately 6 days thinking okay maybe they've been held up... NO. I went in to northeast yesterday to see what the hold up was. I sat down and the lady said she put it on high priority and was waiting for my file to get written off on. Okay.... so she made a phone calll to the obgyn office upstairs and they said it was fine for my documents to get released. LOL with just that one phone call. WOW. As a receptionist you should be on that and saw okay it's been a day or 2 let me see what's the hold up was.. no I had to come in after 6 days for it to get done. With that one phone call it was done. And if she needed me to come in to sign off on documents I shouldve been called. After that she handed me my documents and didn't fax over the information like she was originally asked to from Community North. I also gave her the FAX number and the doctor name that I wanted it to get faxed to. NOTHING! I'm very frustrated that this process isn't going as smoothly as it should be. HIGHLY UNPROFESSIONAL!

Very disrespectful and Ghetto. Never Going Back

Friendly and helpful

Very friendly and helpful. All right