Map
Detailed Information
- Place Types Bank
- Address 5701 Castle Creek Pkwy N Dr, Indianapolis, IN 46250, USA
- Coordinate 39.915367,-86.072758
- Website https://locator.chase.com/in/indianapolis/5701-castle-creek-pkw
- Rating 3.6
- Compound Code WW8G+4V Indianapolis, IN, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Worst customer service ever. One employee named jerry probably, is so rude and unprofessional.
I think Brenda Kroeschen does not give out the right information to customers. She bluntly refuses signing reference letters saying it is company policy. The truth is, when I went 2 miles down the road at a different Chase branch, they not only signed the system generated bank letters, but also typed up a letter on letterhead saying I was free of debts. Brenda will never do that, and not even give the option of speaking to manager, who possibly has much more privileges of serving customer needs. I think Brenda K. is just avoiding work for herself.
Everybody there is knowledgeable. Bankers, Tellers, and Management. When it comes to my money, that is most important. A plus from me.
Im am so sad and disheartened your employee Jerry Oy in my opinion was so disrespectful rude and I felt the way he spoke to mean was demeaning. I will be withdrawing my money from your bank and never going there again nor recommend my friends and family.
I called them for my document that requires to be notarize and I asked them if I need to bring one of my own witness. They said not to worry and can have 2 ready, told me to look for Brenda or Charlie. So I came in and told them my name. They asked if I brought a witness......?!?!
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