Fifth Third Bank & ATM

Terrible! Had to come back a 2nd time to open up an account because there was only 1 teller and it took too long. When I finally got my account opened, the computer systems were down so I had to come in yet another time to sign paperwork. When the business account got set up I decided to open up a personal checking with the promotional offer as a new customer. Brought in my offer code, was told it was applied. Checked after the 45 day period then inquired about it.... low and behold, no record of a promotional offer applied. What a total waste of time with this bank! Working on closing my accounts! It’s a joke.

Always courteous, helpful, and approachable. Very friendly and personalized. Convenient drive-through.

Poor customer service, deceptive, and overly suspicious. Will delay paying over $10,000.nnI complained multiple times with more than one person at 5th 3rd. At least once in writing. Also, I called the number suggested below.nnI’m a retired veteran and have taken some abuse before. This was the worst treatment I’ve received as a customer anywhere. If I could change to 0 stars, I would. New customers beware of this bank.nnI’m not sure how you can repair what you damaged, 5th 3rd, Geist, but, if you do, I’ll update my comment.

Love this branch. Get called by name. Always treated well

Easy access.