Map
Detailed Information
- Place Types Hospital
- Address 8325 E Southport Rd, Indianapolis, IN 46259, USA
- Coordinate 39.6662864,-86.0197067
- Website https://www.franciscanhealth.org/healthcare-facilities/francisc
- Rating 2.7
- Compound Code MX8J+G4 Indianapolis, IN, USA
Openning hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have had pleasant experiences here and less than pleasant experiences here. All my prescriptions are mail order or insurance won't pay for them, and there have been times that a prescription was written incorrectly for either me or a family member. Their phone line is a joke. You will leave message after message before someone gets back with you, most often days later (and by then you may have already solved the problem). Getting into see Dr. Van Gemert for anything other than a yearly checkup is impossible. Why bother having a doctor if you cannot see them for medically related problems? I will never have the same service & care that I had with Dr. Harold Baker, but I think the problem lies with the entire medical industry. I'm afraid to speak to my doctor about other issues because I know they will bill my insurance for anything & everything. That is not this clinic's fault. It is the fault of the insurance companies. I would rather see a shaman than any medical doctor here in the U.S.
I am a patient of Dr. Van Gemert. I had surgery to have my gallbladder removed yesterday, and I called the office at 8 am requesting help over the phone since I also have 4 kids at home with Strep Throat. I waited until almost 2pm, and called back. This time I got a call back shortly after saying that the doc still needed to review my message. Then I got a phone call just after 4 saying that the doc had left for the day, and wouldn't be able to get back to me until tomorrow. The lady who called me back at 4 was very short with me. She acted more like I was a burden than a patient in need. I don't see why they would even allow patients to call in and leave a message if it wouldn't be answered. I called at 8am, and was written off at 4.nnGuess I'll be on the look out for a new doc.
I am always satisfied with the care given by Dr Van Gemert.
I was used to my doctor and nurse practitioner taking as much time as necessary to address my concerns in a very personal way. When they retired I went here and didn’t feel that I had the same personal concerns addressed. There was inaccurate information on my summary paperwork and I was not comfortable during my visit. Unfortunately I’ll be looking for another doctor. They were nice, but overall I felt like part of a factory assembly line.
Dr Van Gemert has no compassion. If you are looking for a family Doctor, this is not the place for you. They are very clearly in this business just for the money. There is no customer service aspect here. And don't bother with their after hours line or the questions line. We left a voicemail at 8am and didn't hear back until the doctor left the office (an hour before they were actually even closed) to let us know the doctor needed more info. Just look at all the bad reviews and choose a different practice.
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