Centra Credit Union

Shelbyville branch struggles to get through five people with basic needs, despite a full staff present. I'd have better luck driving to Columbus, banking there and driving back! Seriously bout to switch.

They are all friendly. Lady in first office is amazing and very helpful. However, I am always waiting and waiting in line. Greensburg office is worse, but a customer, at any banking facility should not have to wait this long. And teller slots are never full. And most of the time is only one and one at drive tru. And sometimes another lobby one but isnt accepting customers where she's working on something else. Not sure.

Been with Centra for almost 30 years and will be for another 30 years. (God willing)nGreat friendly staff!nSometimes it can be busy there so plan ahead when doing your banking. The parking lot is tight & very small. Worried a vehicle will someday go through the front window, you see it happen all the time. I suggest putting cement poles on the inside wall near the front glass or some other type of hardened barrier to protect the tellers and customers. No room to do it on the outside sidewalk.

Slow very slow. I have banked there for around 20hrs and can't even get a loan. But I can go get one at a bank.

Pleasant staff, always go above and beyond their job duties to make sure your problems and questions are taken care of.