Centra Credit Union

Always remember you can not access your money. You need to gain special permission from management to access your money. Rents due on Saturday the branch closes at noon. You think wow online banking is great you can just pay that way. Not with Centra. You will be greeted with a management hold with no notice. Bills can't get paid and you are evicted on Monday. Do not bank with Centra unless you have some credit cards that will cover your bills. You were warned. In the banks defence I should have attempted to pay rent before the first. That was irresponsible and wrong of me to wait until the due date.Also, the call center is always closed so do not even bother.

I would give this bank a 0 on a five star rating system but I have to give a one star to post. I had an issue today. I called the number for the Seymour branch. Someone answered and I explained my issue. She couldn't help me and was extremely eager to transfer me to the Columbus call center. I was told by Columbus that I would need to calk Seymour branch. I called Seymour back and call went directly to Columbus. Then I got put on hold and then disconnected. Afer 37 years of banking with Centra I will be switching banks. I cannot tolerate their mistakes and lack of custimer service.

I want so badly to support our local credit union. Their staff is friendly and helpful. But the closing on our house was absolutely horrendous. We were told 48 hours before closing what we would need monetarily. And before that was given a very wide estimate. Honestly, it left us in a pickle. Without any savings. In a house that needed almost immediate repairs. First time home owners shouldn't be left in this situation. Still would rather bank here full time than a national bank. However, after our mortgage fiasco we continue to do both. They seem to be making an effort to update their systems.

The staff at this bank is somewhat friendly but some of them have no common scents. If you decide to bank at the Centra Credit Union in Seymour Indiana make sure you don't need a loan. You can have perfect credit (above 800) and still get the run around, also don't plan on getting anything notarized. Again no common scents, good luck. I am exploring my options and looking at moving to a different banking institution. I have had enough disrespect from this bank, again good luck.

I love this bank! There are times the wait is a little long but only if you go when a lot of people are getting out of work or something. The ladies are so friendly and get you through there as quickly as they possibly can. Love banking at my Seymour Centra!